Why won't my washer drain?
If the cycle ends with water still in the drum, or the washer stops before the spin, the water has nowhere to go. One of these three is almost always the reason.
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Clogged Drain Pump Filter
Coins, hair ties and lint collect in the filter behind the small panel at the bottom front of most front-loaders. Once it fills up, water can't reach the pump. We clean the filter and check the pump housing for anything that slipped past it.
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Failed Drain Pump
If you hear a hum but no water moves, or the washer goes silent at drain time, the pump motor may have burned out or its impeller may be broken. We test the pump and replace it if it has failed.
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Kinked or Blocked Drain Hose
A hose pushed too far against the wall can fold flat, and lint builds up where it enters the standpipe. We straighten or replace the hose and clear the line so water flows freely.
Quick check: make sure the drain hose behind the washer isn't kinked or squashed. On a front-loader, put a towel and a shallow tray under the filter panel before opening it, since a full drum can release several litres of water.
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